Welcome to Amasmoud Art’s FAQs!

Welcome to Amasmoud Art’s FAQs!

  1. What is Amasmoud Art? Amasmoud Art is an online store specializing in traditional Moroccan rugs, also known as “zrabi.” Our roots are in the vibrant city of Marrakech, and we proudly offer these authentic pieces to customers around the world.

  2. Why choose Amasmoud Art? Amasmoud Art is dedicated to preserving and sharing the rich cultural heritage of Moroccan craftsmanship. Our rugs are handcrafted by skilled artisans, ensuring the highest quality and authenticity. When you choose Amasmoud Art, you bring a piece of Moroccan tradition into your home.

  3. Where are your rugs made? All our rugs are meticulously crafted by talented artisans in Marrakech, Morocco. We take pride in supporting local communities and promoting sustainable practices in the production of our traditional rugs.

  4. Do you ship internationally? Yes, Amasmoud Art ships its products worldwide. Wherever you are, you can enjoy the beauty of Moroccan craftsmanship by ordering from our online store. Please check our Shipping Policy for more details.

  5. How can I place an order? Placing an order with Amasmoud Art is easy. Simply browse our online catalog, select the rug you desire, and proceed to checkout. Follow the instructions to provide your shipping details and payment information. If you encounter any issues, feel free to contact our customer support.

  6. What payment methods do you accept? Amasmoud Art accepts various payment methods, including credit/debit cards and secure online payment gateways. Your transactions are safe and encrypted to ensure a secure shopping experience.

  7. Can I return a rug if I’m not satisfied? We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your rug, please refer to our Return Policy for information on how to initiate a return or exchange.

  8. How can I contact customer support? If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us through the “Contact Us” page on our website, and we will respond to your inquiry as soon as possible.

Thank you for choosing Amasmoud Art! We hope our traditional Moroccan rugs bring warmth and beauty to your home.